If your membership purchase was made in error, you may request a full refund within 24 hours of purchase by contacting ap@vallureagency.com. Refund requests made after this 24-hour period will not be honored.

Cancellation Deadline

• Cancellations submitted on or before the 15th day of your billing cycle will terminate the membership at the end of the current month, and no further charges will apply.

• Cancellations submitted after the 15th day of your billing cycle will result in one final billing cycle. Membership services will remain active until the end of the subsequent billing cycle, at which time the membership will terminate.

Cancellation Process

• You may cancel at any time by:

  • Sending an email to ap@vallureagency.com.

  • Logging into your account and submitting a cancellation request.

• All cancellation requests must be confirmed to take effect.

• We recommend canceling at least 24 hours before the 15th of your billing cycle to ensure timely processing.

Refunds Upon Cancellation

• No refunds or prorated credits will be issued for unused services during the current or final billing period.

By purchasing a membership with Vallure Agency, you agree that your subscription will automatically renew at the end of each billing cycle unless canceled in accordance with our cancellation policy.

Renewal Terms

• Memberships renew automatically on the same date each month based on your original purchase date.

• The recurring payment will be charged to the payment method on file without further authorization unless canceled.

Cancellation of Automatic Renewal

• To cancel your automatic renewal and avoid additional charges, you must submit a cancellation request by 11:59 PM central time on or before the 15th day of your billing cycle.

• Cancellations submitted after this deadline will result in one additional billing cycle.

Notification of Renewal

• You will not receive prior notification of an upcoming renewal. However, you may view your renewal date by logging into your account or contacting ap@vallureagency.com.

Billing Authorization

• By signing up for a membership, you authorize Vallure Agency to charge your designated payment method for the recurring subscription fees, including applicable taxes, until canceled.

Refunds for Renewals

• Once a payment has been processed for a renewed billing cycle, no refunds will be issued. If you wish to cancel, your membership will remain active until the end of the billing period already paid for.

Effective Date: October 1, 2024

Vallure Agency (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our membership services. By becoming a member or accessing our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information to provide and improve our membership services:

a. Personal Information

• Name

• Email address

• Phone number

• Billing address

• Payment information (processed securely via third-party payment processors)

b. Usage Data

• Membership account activity, including service usage and preferences

• IP address and browser type when accessing our website

• Device information, such as operating system and unique device identifiers

c. Communication Data

• Messages or inquiries sent to us via email or through our website

2. How We Use Your Information

We use your information to:

• Process membership registrations and renewals.

• Provide membership services, including account management and customer support.

• Send important notifications, such as billing confirmations, renewal reminders, and service updates.

• Personalize your experience by tailoring services or communications to your preferences.

• Improve our website, services, and marketing efforts.

• Comply with legal and regulatory requirements.

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

a. Service Providers

• Third-party vendors, such as payment processors and IT support providers, who help us deliver our services.

b. Legal Obligations

• Government authorities, law enforcement, or other entities when required by law or to protect our legal rights.

c. Business Transfers

• In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. How We Protect Your Information

We use industry-standard security measures to protect your information, including:

• Secure Socket Layer (SSL) encryption for online transactions.

• Restricted access to personal data, granted only to employees or service providers who require it.

• Regular monitoring for potential security breaches.

Despite these measures, no online system is completely secure. We encourage you to safeguard your login credentials and immediately notify us of any unauthorized access.

5. Your Choices and Rights

a. Access and Update Information

You can access or update your personal information by logging into your account or contacting us at ap@vallureagency.com.

b. Opt-Out of Communications

You may opt out of non-essential communications by following the instructions included in our emails or contacting us directly.

c. Data Deletion

You can request the deletion of your personal data by contacting ap@vallureagency.com. We will honor your request unless retention is required for legal or operational purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Analyze website traffic and usage patterns.

• Enhance user experience by remembering preferences.

You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Children’s Privacy

Our membership services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. The updated policy will be posted on our website with the effective date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:
Email: ap@vallureagency.com

Effective Date: October 1, 2024

These Terms and Conditions (“Agreement”) govern your use of Vallure Agency's website, membership services, and any other services provided by Vallure Agency ("we," "our," or "us"). By accessing our website or signing up for membership services, you agree to abide by and be bound by the terms set forth in this Agreement.

1. Eligibility

Membership services are available only to individuals who are at least 18 years old and capable of entering into legally binding agreements. By using our services, you confirm that you meet these eligibility requirements.

2. Membership Services

Our membership services provide access to [specific services offered, e.g., digital marketing support, design services, etc.]. These services are provided on a month-to-month basis, subject to automatic renewal and cancellation policies outlined in the membership agreement.

• Refunds & Cancellations: Please refer to our Refund Policy and Cancellation Policy for details on how cancellations and refunds are handled.

• Automatic Renewal: Memberships are subject to automatic renewal at the end of each billing cycle unless canceled in accordance with our Cancellation Policy.

3. Use of Website and Services

By accessing our website or using our services, you agree to:

• Use our website and services for lawful purposes only.

• Refrain from engaging in any activity that may harm, disrupt, or interfere with our website, services, or other users.

• Not to reproduce, duplicate, copy, sell, or resell any portion of our website or services without our express written permission.

• Comply with any additional terms specific to certain services or features.

4. Intellectual Property

All content, designs, trademarks, logos, graphics, and other intellectual property on our website are owned by or licensed to Vallure Agency. You may not use, reproduce, or distribute any of our content without prior written consent. All rights not expressly granted are reserved.

5. Payment Terms

By subscribing to our membership services, you agree to pay the membership fee as indicated during the sign-up process. Payments are due monthly unless otherwise specified.

• Billing: Payments will be automatically charged to the payment method on file, in accordance with the billing cycle.

• Failed Payments: If payment fails, we reserve the right to suspend or terminate your access to the membership services until payment is received.

6. Termination of Membership

We may terminate or suspend your membership at any time for the following reasons:

• Violation of these Terms and Conditions.

• Failure to make timely payments.

• Any other actions that may harm Vallure Agency or its reputation.

If your membership is terminated, you will lose access to all services, but you will remain liable for any outstanding charges.

7. Limitation of Liability

Vallure Agency is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our website or services. This includes, but is not limited to, damages related to:

• Service interruptions, errors, or delays.

• Loss of data, including user content or billing information.

• Any third-party services or websites linked to or from our website.

8. Governing Law

This Agreement will be governed by and construed in accordance with the laws of the state of Texas, without regard to its conflict of law principles. Any legal actions or disputes arising from this Agreement will be resolved in the courts located in Houston, Texas.

9. Dispute Resolution

Any disputes arising out of or related to this Agreement shall first be resolved through informal negotiations. If these negotiations fail, disputes will be resolved by binding arbitration conducted in Houston, Texas, under the rules of the American Arbitration Association (AAA).

10. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review these Terms and Conditions periodically to stay informed of any updates.

11. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: ap@vallureagency.com

13. Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.